Privacy Policy

01Introduction

Jaipur Array ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to this website and any orders or enquiries you make through it.

02Information We Collect

We collect the following categories of information:

• Information you provide: name, email address, phone number, billing and shipping address, and any details you enter in forms, orders, or messages.
• Order information: the products you view, add to cart, or purchase, and related transaction details.
• Automatically collected information: device type, browser, IP address, pages visited, and similar usage data collected through cookies and similar technologies.

03How We Use Your Information

We use your information to:

• Process, fulfil, and deliver your orders and enquiries.
• Communicate with you about your order, support requests, and service updates.
• Operate, maintain, and improve our website and offerings.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with applicable legal and regulatory obligations.

04Cookies & Similar Technologies

We use cookies and similar technologies to keep the site working (for example, to remember your cart), to understand how the site is used, and to improve your experience. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

05How We Share Information

We do not sell your personal data. We share it only as needed with:

• Service providers who help us operate the business -- such as payment gateways, logistics and shipping partners, and analytics providers -- under appropriate confidentiality obligations.
• Authorities or third parties where required by law, regulation, legal process, or to protect rights, safety, and property.

06Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements, after which it is deleted or anonymised.

07Data Security

We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

08Your Rights

Subject to applicable law (including, in India, the Digital Personal Data Protection Act, 2023), you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data where applicable.
• Withdraw consent you previously provided.
• Raise a grievance regarding the handling of your data.

To exercise any of these rights, contact us at letters@jaipurarray.com.

09Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal data from children without appropriate consent as required by law. If you believe a child has provided us data, please contact us so we can take appropriate action.

10Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites; we encourage you to review their policies.

11Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date and is effective when posted on this page.

12Contact & Grievance Officer

For questions, requests, or grievances regarding this policy or your personal data, please contact:

• Jaipur Array
• Email: letters@jaipurarray.com